Last updated Wednesday, March 15th
EXPECTED TRANSIT TIMES
FedEx is continuing to experience surging volumes, increased backlogs, and disruptions due to the current conflict in Europe. They are working to adjust and implement additional improvements in order to provide customers with better service during this challenging time.
Here's what we know:
The standard International Priority Service (typically one to three business days) is experiencing mass delays.
You may experience an additional one to two days delay with international shipments.
Once your samples arrive and your order is placed, our system will process your order based on your selected service level.
TRANSNETYX SENTIMENT
Delays happen and we recognize how frustrating it can be. We are committed to actively monitoring your shipments and communicating updates as we learn more. We appreciate your continued patience. Thank you for everything you do. We are so grateful to be able to serve you and your research.
We strive to support your research. If you need an update, or support with your shipment, please contact us at help@transnetyx.com. We would be happy to serve you.
Contact usAN UPDATE FROM THE INDUSTRY
FedEx provided an industry update and their approach to dealing with the issues at hand.